1. General Terms
2. Acceptance of Agreement
4. Description of Services
The website https://btcpro.asia operated by btcpro.asia allows users to conveniently make online fiat-to-digital assets, digital assets-to-fiat and digital assets-to-digital assets exchange operations. Following your opening of an account on btcpro.asia and completing the identity verification procedure, you will be able to exchange any supported fiat currency or digital assets from us, in exchange for other supported digital assets or fiat currencies, namely HKD or any other supported government-issued currency, that is designated as legal tender in its country of issuance through government regulation or law. After btcpro.asia receives the specified amount of payment from you, we shall transfer the specified amount of the converted digital assets to your digital assets wallet address. The rates at which btcpro.asia provides fiat-to-digital assets, digital assets-to-fiat and digital assets-to-digital assets exchange services shall be determined in accordance with btcpro.asia’s Verification and Limits. You acknowledge and agree that it is at our sole discretion whether to provide you with our exchange services and/or reverse any of your transactions.
btcpro.asia provides non-custodial services, which means that we do not store users’ digital assets on deposits and/or balances. Your digital assetswallet is the digital assets address that you provide tobtcpro.asia from time to time for the exchange services on our website. In no event shall btcpro.asia operate your digital assets wallet. By provisioning the digital assets wallet address, you acknowledge the ownership of it. You are solely responsible for maintaining and controlling your digital assets wallet. Make sure to keep secret the access credentials to your digital assets wallet, otherwise you can permanently lose your crypto assets. btcpro.asia has no liability for any operation or failure of your digital assets wallet.
You hereby understand and agree that any price or rate of any supported digital assets which appears on the website is accurate for that moment alone, due to the highly volatile nature of the price of digital assets and the period of time required for completing the transaction.
5. Eligibility Criteria
While initiating or making any exchange operation on btcpro.asia, you expressly acknowledge and agree to be bound by the requirements adopted by a third-party payment processing service provider that processes any payment between you and the btcpro.asia website.
If you are entering into these Terms on behalf of a legal entity of which you are an employee or agent, you represent and warrant that you have all necessary rights and authority to bind such legal entity.
6. Account Registration
At registration, the user has to fill in the account opening form. By opening an account to use the services, you expressly represent and warrant that you:
You are solely responsible for maintaining the confidentiality of the information you hold for your registered btcpro.asia account, inclusive of your trade record, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential.
Only one person may use an account to access the btcpro.asia services. Using multiple accounts for any malicious activity will result in immediate account termination. The administration of btcpro.asia reserves the right to terminate any user account without prior notice. Any person whose account or access through which has been suspended or terminated by us or any person who has been banned or removed from any btcpro.asia services may not access the services in any manner or for any reason, including through any other account. In compliance with AML/KYC Policy, btcpro.asia reserves the right to refuse registration to persons from jurisdictions that do not meet international AML or KYC standards.
It is btcpro.asia’s policy to prohibit and implement preventative measures against money laundering and any activity that facilitates terrorism financing or criminal activities. btcpro.asia is subject to regulation of anti-money laundering (AML) and customer due diligence (CDD) policies as set out in all legislation as applicable.
btcpro.asia reserves the right to carry out btcpro.asia account-holder due diligence verification of registered users and their transactions. Enhanced btcpro.asia account-holder review may be carried out periodically at our sole discretion based on our ongoing risk assessment controls.btcpro.asia will verify your identity through the documentary means and/or non-documentary means furnished by you to btcpro.asia upon registering for a btcpro.asia account. btcpro.asia reserves the right to use non-documentary means where necessary to verify the true identity of the btcpro.asia account-holder.
To fully complete all verification procedures on btcpro.asia, the user has to comply with verification requirements according to AML/KYC Policy and state the following information:
In compliance with mandatory AML and KYC regulatory requirements, btcpro.asia has devised and implemented the verification tiers, which govern the purchase limits at the btcpro.asia website.
8. Account Termination by User
You may terminate your user account at any time by submitting your request to terminate your user account at [email protected]. Your request will be executed within 24 hours after its submission. No termination fee shall apply, except that you will be responsible for fulfilling any outstanding payment obligations to btcpro.asia existing as of the effective date of termination and to settle any pending transactions. We reserve the right to suspend any pending transactions at the time of cancelation.
10. Links to Other Websites
Our services may contain links to third-party websites or services that are not owned or controlled by btcpro.asia. Btcpro.asia has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.You acknowledge and agree that btcpro.asia shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
You agree to defend, indemnify and hold harmless btcpro.asia and its licensee and licensors, employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the services, or b) a breach of these Terms.
Btcpro.asia reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without the prior written consent of btcpro.asia
12. LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES SHALL btcpro.asia OR ANY OF ITS PREDECESSORS, SUCCESSORS, PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, INVESTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, ATTORNEYS AND THEIR RESPECTIVE HEIRS, SUCCESSORS AND ASSIGNS BE LIABLE FOR ANY DAMAGES, INCLUDING DIRECT, INCIDENTAL, PUNITIVE, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT DIRECTLY OR INDIRECTLY RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE SITE MATERIALS OR OBTAINED FROM YOUR USE OF THIS SITE, INCLUDING FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE SITE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL COMPANY’S OR ANY OF ITS PREDECESSORS’, SUCCESSORS’ PARENTS’, SUBSIDIARIES’, AFFILIATES’, OFFICERS’, DIRECTORS’, SHAREHOLDERS’, INVESTORS’, EMPLOYEES’, AGENTS’, REPRESENTATIVES’ AND ATTORNEYS’ AND THEIR RESPECTIVE HEIRS’, SUCCESSORS’ AND ASSIGNS’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE EXCEED THE AMOUNT YOU PAID FOR USE OF THE SITE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IN WHICH CASE SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO ALL USERS. FOR THE AVOIDANCE OF DOUBT, WE BEAR NO RESPONSIBILITY FOR THIRD PARTY TRANSACTIONS. ANY CLAIMS REGARDING SUCH THIRD PARTY TRANSACTIONS SHALL BE DIRECTED TO THE RELEVANT THIRD PARTY ONLY.
13. Site Content
Unless otherwise indicated, all of the content displayed on btcpro.asia, including, but not limited to, any and all text, graphics, data, images, illustrations, sound, video, audio, software, and the selection and arrangement of these items, are owned by btcpro.asia or its licensors and protected by copyright, trademark, trade dress, or other intellectual property rights.
14. Copyright and Intellectual Property
All rights, save as expressly granted, are reserved. Reproduction in any form of any part of the contents of this website without our prior written consent is prohibited unless for personal use only. The copyright in all materials provided on this web is held by btcpro.asia or by the original creator of the material. Except as stated herein, none of the materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission from us or the copyright owner. Permission is granted to download one copy of the materials on this Site on a single computer for your personal or internal business use only provided that you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates immediately if you breach these Terms. You may not “mirror” any material contained on this Site without our express written permission. Any unauthorized use of the materials contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity and/or communications regulations and statutes. All content and functionality on this website, including text, graphics, logos, icons, and images and the selection and arrangement thereof, are the exclusive property of btcpro.asia or its licensors and is protected by Estonian and international copyright laws. All rights not expressly granted are reserved.
Using our content does not give you ownership of any intellectual property (“IP”) rights in the content you access. You may not infringe the IP rights associated with any content. This does not restrict you from obtaining express permission from its owner or as otherwise permitted by law. These Terms do not grant you the right to use any branding or logos found in our content. Do not remove, obscure, or alter any legal notices displayed in or along with our content. Unless otherwise notified at the time of access and as referred to above, btcpro.asia does not and cannot offer any license or use in the content you locate on our https://btcpro.asia/ or any of our databases.
If a provision of these Terms is determined to be unenforceable in any respect, the enforceability of the provision in any other respect and of the remaining provisions of these Terms or any additional agreements will not be impaired.
You acknowledge that online fiat-to-digital assets, digital assets-to-fiat and digital assets-to-digital assets exchange services carry significant risk. Prices can fluctuate on any given day. Due to price fluctuations, any related digital assets may gain or lose value at any time.
You acknowledge and agree that btcpro.asia does not act as a financial advisor, does not provide investment advice services and/or any communication between you and
btcpro.asia cannot be considered as investment advice. You represent that you have been solely responsible for making your own independent appraisal and investigations into the risks of the transaction. We give you no warranty as to the suitability of the services and assume no fiduciary duty in our relations with you.
17. No Refund Policy
Unless otherwise specified, all exchange operations made by platform users on the btcpro.asia website are final and non-refundable.
18. Disclaimer of Warranties
THE WEBSITE AND ALL SITE MATERIALS THEREON ARE DISTRIBUTED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. SPECIFICALLY, BUT WITHOUT LIMITATION, WE DO NOT WARRANT THAT: (1) THE INFORMATION ON THIS SITE IS CORRECT, ACCURATE OR RELIABLE; (2) THE FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE; OR (3) DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU HEREBY ACKNOWLEDGE THAT USE OF THE SITE IS AT YOUR SOLE RISK.
19. Dispute Resolution
Both btcpro.asia and the user agree that any disputes arising between the two parties shall be initially attempted to be resolved by contacting the other party. In such cases, the user shall contact btcpro.asia by sending an email to [email protected], and btcpro.asia shall contact the user via the email that was used for registration or any other information that the user provided in his/her account.
Upon any dispute or claim arising under the terms, obligations, or promises under these Terms or any additional agreements, you agree to work with btcpro.asia to resolve the dispute privately or through mediation before a mutually agreed upon mediator. If mediation fails to produce a mutually agreeable outcome, then you agree to binding arbitration. Arbitration will be before a single arbitrator that you choose from a list of three arbitrators provided by us. Arbitration will be performed under the rules adopted by the Estonian Arbitration Association at the time a claim is filed with an arbitrator. Arbitration will take place in Estonia. An arbitration judgment may be entered into and enforced by a court of competent jurisdiction, which judgment may include the costs and attorneys’ fees for the prevailing party at arbitration.